1. Provide on time deliveries of defect-free molded parts, at the best possible price.
2. Place quality customer service as our most important job; meet or exceed customers' expectations as per contractual agreements.
3. Promote true teamwork of the internal and external team which included our suppliers as customers, and ourselves.

A. Demonstrated commitment by all employees.
B. Quality goals that seek to improve processes continually.
C. Quality customer service.
D. Continued education for all team members.
1. Training to include leadership, team building, quality planning, process improvement analysis techniques, and problem-solving techniques.
2. First-line supervisors will receive training in statistical techniques, statistical data display, and the proper methods and procedures for quality manufacturing.
3. Production personnel training includes methods and techniques for quality manufacturing, recording process information, and basic data interpretation.  Ongoing training will include problem diagnosis and correction steps applicable to operator/production personnel.

Southern Tier Plastics will develop a working environment conducive to quality performance.




 
                  PO Box 2015, 94 Industrial Park Drive, Binghamton, New York 13902    Phone: 607-723-2601        Fax: 607-772-9881